By entering this website, the user/visitor consents to the terms of this policy. By submitting his/her Information to Saahaj Milk Producer Company Limited, the user/visitor will be treated as having given his/her permission, consent for processing the same in a manner provided in this policy. You are always encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used, disclosed and processed.

1. General

This is the official website of Saahaj Milk Producer Company Limited (Hereinafter referred to “Saahaj”) and has been developed to provide general public information which is subject to change without notice. The documents and information displayed in this site are for reference purposes only and looks forward to a meaningful interaction herein with you. Saahaj respects the privacy of individual/visitor and is committed to take reasonable precautions to protect information consisting of Personal information and “Sensitive Personal Data or Information” (SPDI) (“Information”) of users/visitors of this website and comply with all legal, regulatory and/or contractual obligations related to privacy. This policy lays down our practices with respect to confidentiality and disclosure of personal information. Please familiarize yourself with our privacy practices, as given below. By submitting your personal data or business information or information to us you will be treated as having given your consent for collection of your sensitive personal data or business information orInformation and disclosure of the same as referred to in this policy.

If you do not agree to this privacy policy, please do not use Saahaj website or give us any personaldata.

Please note that any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal information.

2. Collection of Personal Information

Saahaj collects personal data, information about you through various sources. Like, when you request information through this site, we may need to know some personal information about you. When emailing us, or subscribing for free news or information we need email address, name and other limited personal identifiers, typically name, address and contact number etc. that can be used to contact or identify you. If you choose to purchase information, goods, products or services, we will usually require some additional limited financial data and details. Where you request employment-related services or products or services, we will usually need limited data about personal identifiers, education, employment, family and financial details. We also collect data via direct marketing campaigns, hard copy registration cards, competition entries and contact through Saahaj customer services desk. We may also gather data through customer feedback including information that you share with Saahaj about your experience in using our products and services (e.g. your comment and suggestions, testimonials and other feedbacks related to Saahaj products).Your personal data will be processed to provide information, goods, products and services you request in the form that you require. If we require sensitive personal data then we will ensure that the collection and use is in strict accordance with the principles of data protection and data privacy of the applicable legislation. We may use your personal information to contact you with newsletters, marketing and promotional material and to support customer relationship with you.

We may appoint third party organisations to assist us in providing you with the information, goods, products and services you request. In these circumstances, we will take steps to ensure that your personal information is held in strict accordance with our privacy policy and is only used for the purpose of fulfilling your request. Saahaj does not use cookies (“Cookies”). However, it is likely that some of our Hyper-Linked Sites may enable Cookies to collect a user’s data. Cookies are small amount of data, including an anonymous unique identifier, which are sent to your browser from a website’s computer and are stored on your computer’s hard drive. If you prefer not to accept Cookies, the user may adjust their browser settings manually to notify the user when a Cookies is about to be sent, or a user may configure their browser to refuse Cookies automatically. However, if you turn off Cookies, or refuse to accept a request to place Cookies, some features and services on the Hyper-Linked Site may not function properly.

3. Confidentiality and Disclosure of personal information

Saahaj does not share your sensitive personal data or information with any third party that intends to use it for direct marketing purpose, unless you have provides specific consent in relation to this or under special circumstances, such as when we believes in good faith that the law requires or as permitted in terms of this policy. We may also disclose account information in special cases when we have reasons to believe that disclosing this information is necessary to identify, contact or bring legal action against someone in special cases who may be violating our Terms and Conditions or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other network website users, or if we deems it necessary to maintain service and improve its products and services. Personal information collected may be transferred and shared in event of sale. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation.

We may do so when:

(1) permitted or required by law; or,

(2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,

(3) investigating fraud which has already taken place.

Saahaj has also adopted reasonable security practices and procedures comprising of managerial, technical, operational and physical security control measures with a view to ensure confidentiality and prevent unauthorized disclosure of personal information. Saahaj takes permission from the provider of the information prior to any disclosure of sensitive personal data or information to any third party and also ensures that the same information does not disclosed further by third party.

4. Retention

Saahaj will only retain your sensitive personal data or information for as long as it is necessary for the stated purpose, taking into account also our need to answer queries or resolve problem, provide improved and new services, and comply with legal requirements under applicable laws.

This means that we may retain your sensitive personal data or information for a reasonable period after your last interaction with us. When the sensitive personal data or information that we collect is no longer required in this way, we destroy or delete it in a secure manner.

5. Hyper-Link Site

The Website provides links to other externalsites by allowing the user to leave our site to access Saahaj (eachreferred to as a “Hyper-Link Site”). This Online Privacy Policy Statement does not apply in respect of any information you may provide or which may be collected while on the Hyper-Link Sites. You shall please read the privacy policies on the relevant Hyper-Link Sitesbefore processingand providing any of your personal information on such sites.

6. Security

Saahaj adopts every reasonable and appropriate security practices and procedures that includes administrative, physical security, and technical controls in order to safeguard your sensitive and personal data or information.Saahaj also follows generally accepted standard in this respect. However, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

7. Contacting Us

If you have questions about this Online Privacy Policy, you may call us on +91 562 6623300 or write to us on e-mail: info@saahajmilk.com. If you have concerns or questions about use of your sensitive personal data or information on any of our Hyper-Link Sites, you may call the relevant contact person as may be provided on the Hyper-Link Sites.

8. Modifications to this Privacy Policy

Saahaj reserves every right to revise this policy from time to time at its sole discretion. Such policy will be available on the Company Website. We encourage you to regularly review this privacy policy to make sure you are aware of any changes especially before you provide any personally identifiable information.

9. Governing Law and Jurisdiction

This website (excluding third party linked sites) is controlled by Saahaj from its offices located in Agra, Uttar Pradesh, India. By accessing this website, user and Saahaj agree that all matters relating to the access to, or use of, this website shall be governed by the laws of India applicable therein.

10. Disclaimer

The information contained in this website is for general information purposes only. Saahaj Milk Producer Company Limited takes every possible step to include upto date and accurate information on this website, but we make no representations or warranties or assurance of any kind, expressed or implied, about the accuracy, currency or completeness, reliability, suitability of the information provided and is not liable for any damages or injury resulting from your access to this site or from your use on any information provided on this site.

Any material/ contents downloaded or otherwise obtained through the use of the site is done at your own discretion and risk. Saahaj is neither responsible nor liable for any viruses or other contamination of your system, nor for any damages, claims, delays, inaccuracies, errors or omissions arising out of your use of the site or with respect to the material contained on the site.

Every effort is made to keep the website up and running smoothly. However, Saahaj takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical or other issues beyond our control.